FAQ

Search our FAQ for answers to anything you might ask.

Basics

Our on-boarding process is purpose-built to ensure a smooth transition between the creation & execution of the project. On-boarding form will be shared with you/your team. Quick discovery meetings will be organized at your convenient time.
You’ll receive a detailed report on Market Analysis, Social Media data, and how our strategies impacted your brand and the complete project report. Monthly reports will be shared upon being a consistent user of our services.
You’ll be notified at the mid and end of each phase. However, there will be brief meetings/quick calls at the beginning of each phase. So, in short, we’re going to travel together with more effective interactions.
It can take anywhere from a few weeks to a few months to see the results of digital marketing. You need to be consistent with the digital marketing efforts for at least 6 to 12 months to see tangible results. However, reports will reveal how close you’re to discovering aimed results.
Yes, our marketing strategies are custom-made. Every project we manage is highly customized based on the customer's needs and wants. We, at Msarii, believe that satisfied customers are our biggest advocates.
Msarii's basic package is FREE! Yes, you read it right. The basic package includes social media management covering all social media. We will also provide free analytics reports besides managing them.

Support

It is totally up to you. But if you ask us, YES! Having a domain for your business is more like having a home address in the digital world. To stand out from the crowd and to earn some credibility, you definitely need a domain. The benefits of having a domain are endless. Read them here.
Our Project Manager will coordinate with you to manage project activities and regularly update the status of your project. They will provide timely & accurate responses to your inquiries.
You can drop us a "hi" on WhatsApp at +91 819 000 1828 or, you can write to us at support@msarii.com, and we will make sure to respond within 24 hours. And if we miss your calls/texts/emails, your next coffee is on us. !We're here to help.

Payments

We accept all kind of payments from credit cards, bank transfer, and crypto payments ,please contact us to know more.
You'll receive an email from sales@msarii.com once your purchase is complete.
If you'd like a refund please reach out to us at support@msarii.com.